COVID-19 Update

Posted March 13, 2020

UPDATE: March 30, 2020

Rouse Center Members and Guests,

Last week, on March 23, Governor Northam mandated that fitness centers must remain closed for a 30-day minimum, which would allow us to tentatively reopen on Friday, April 24. That date is based upon no further changes between now and then, and we will update you when we are provided more information.

As noted in previous updates, we have frozen all membership accounts so no one is charged during this closure. Due to this mass freeze, we are not processing individual requests at this time. When we receive further instruction on reopening and our employees return, we will process individual requests. Members will also have an opportunity to freeze their memberships longer or cancel without charge, at that time.

As we continue to practice social distancing protocols, we are doing our best to work remotely. Please do not call the center, rather email info@rousecenter.com. We will get back to you as soon as possible, and we appreciate your patience in this matter.

Thank you,

Brian Cann
General Manager
Jeff Rouse Swim and Sport Center